Refund Policy

Refund Policy

Last updated: October 29, 2026

We want you to be glad you chose Debbie Prediger | Shine Leadership Advantage. If you're not satisfied with a purchase, you can ask for a full refund within 14 days of your purchase date. You don't need to give a reason.

How refunds work

- Ask within 14 days of your purchase date and you receive a full refund of what you paid.

- On a payment plan, the refund covers the payments you've made, and any remaining payments are cancelled.

- After 14 days, payments are not refundable, except in the situations listed below.

Always refunded

- You were charged twice or charged the wrong amount by mistake.

- We cannot deliver what you paid for, for example a program or session we cancel and cannot reschedule.

- The law where you live gives you a right to cancel or a refund. This policy never limits those rights.

Subscriptions and memberships

You can cancel a subscription at any time, and no further payments will be taken. Cancelling stops future charges; it does not refund the current period, unless you're still within the refund window above.

Coaching sessions

Please give at least 24 hours' notice to reschedule a session. A session missed without notice may not be made up or refunded.

How to request a refund

Email [email protected] with the subject line "Refund request", the name and email you used to buy, and what you bought. We confirm within one business day. Approved refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.

If something went wrong, please contact us before disputing a charge with your bank. We'd much rather fix it with you directly.

Contact Debbie Prediger | Shine Leadership Advantage is operated by Debbie Prediger | Shine Leadership Advantage. Questions about this policy: [email protected].